In the Gothenburg office, OnePartnerGroup’s recruiters face high applicant volumes. A single logistics or manufacturing role can attract 300–400 applications, often from candidates with similar experience levels who are being pursued by other agencies for similar roles.
“We’re often competing for the same candidates as other agencies,” explains Lejla Kusuran, Consulting Manager. “If we don’t move fast, we risk losing great people simply because someone else called them first.”
The high volume of applicants made screening a major bottleneck. Recruiters had to manually review every application, which made it easy to miss key details, and then conduct at least 50 screening calls per role*. This added up to three to four hours reviewing applications and two full days of screening calls for each new opening.
At OnePartnerGroup, recruiters often manage similar roles for different clients, therefore they would end up screening the same candidates multiple times. The duplication not only wasted time but also slowed down the process, creating an uneven candidate experience.
“We were spending a lot of time confirming basic details that could have been automated,” Lejla recalls. “We knew there had to be a better way to manage volume without losing quality.”
To solve this, OnePartnerGroup introduced Kiku to automate and standardize the first stage of candidate screening. The platform now handles initial applicant processing, reviewing profiles, asking pre-screening questions, and filtering out candidates who do not meet the role criteria.
The results were immediate. For one logistics role, OnePartnerGroup went from over 400 applications to 60 qualified candidates that were invited to a first interview*.
“Before Kiku, we were spending 10 minutes per person just to confirm eligibility criteria. Now Kiku captures that data automatically.” Lejla says. “Our recruiters have much more time to spend one on one with candidates who we think can do the job well.”
Recruiters particularly appreciated Kiku’s pre-populated screening script, which can be customized for each role. This allowed them to maintain consistency and fairness while saving significant time on setup.
“We love the pre-populated screening scripts. They make it so easy to start a new process, just a few edits and we’re ready to go. It’s an extra automated detail that frees up even more time to spend with candidates.”
Implementation was smooth, with quick support from the Kiku team to fine-tune ranking and calibration during onboarding.
For OnePartnerGroup, the biggest win has been time savings, and not just in screening. With Kiku managing the first layer of candidate evaluation, recruiters can now:
“The ROI is simple, it’s time,” says Lejla. “Kiku has freed up so much time for our recruiters. We can focus on quality and move faster, which is critical when candidates are applying to multiple agencies at once.”
Even as application volumes remain high, OnePartnerGroup’s team in Gothenburg now handles them with ease. Recruiters can zero in on top talent without getting overwhelmed by admin.
“Our Kiku AI agent allows us to be even more efficient while still remaining in control.” Lejla reflects. “It’s like having an assistant that takes on some of the laborious tasks so that we can focus on the work that really matters - engaging with great candidates and supporting our clients. Kiku doesn’t replace our recruiters, it supports them. The AI works within our existing workflows, helping us move faster and more consistently without losing the human touch. We’re still the ones making the hiring decisions, but now we can do it with far more efficiency and confidence.”
OnePartnerGroup’s partnership with Kiku has become an essential part of its recruitment strategy targeting logistics and manufacturing roles as well as roles in other fields. As competition for talent in these sectors remains fierce, OnePartnerGroup’s recruiters now have the tools to stay ahead, moving faster, improving efficiency, and providing a better candidate experience at scale. "Kiku has helped us keep our speed and consistency without compromising quality. For us, that’s everything.” Finishes Lejla.
